pdvConnect is an easy to use and efficient workforce management solution that lets managers and administrators not only GPS track their mobile workers but also obtain detailed information regarding field events and status in the field. Back in the office, incoming field data, including photos, GPS locations and voice descriptions, are easily prioritized and managed from a web-based portal and are archived into a customers CRM system or used to create valuable reports.

pdvConnect helps you prioritize incoming issues by sending messages with customized subject lines into the office. This allows the staff to handle the more urgent messages first rather than the typical first in first out method of typical voice calls.

Walkthrough Notes
Document issues and take notes with voice and photos while performing job site walkthroughs. Reduce paperwork and avoid missing important details. Faster than manual note taking.

Site Notes
Create daily reports on the conditions and action items with action items and voice and photos. Use the optional transcription form to format the data and import to a CRM or similar system. Archive the audio, photos and transcribed text to your computer hard drive.

Work Order Start/Complete
Document when workers begin and finish work, with or without location to help track status and avoid possible disputes. Workers can also enter work order numbers to manage workflow easily. Office staff can track status and send text updates or confirmations from the pdvConnect pdvConnect Communications Console.

Materials Request/Issue
Send in request for materials or document issues such as delivery overages. Include photos for proof of conditions to solve issues faster. Once the order has been placed, get a confirmation via text message. Close the loop when the order is filled by replying with voice.