pdvConnect is an easy to use and efficient workforce management solution that lets managers and administrators not only GPS track their mobile workers but also obtain detailed information regarding field events and status in the field. Back in the office, incoming field data, including photos, GPS locations and voice descriptions, are easily prioritized and managed from a web-based portal and are archived into a customers CRM system or used to create valuable reports.

pdvConnect helps you prioritize incoming issues by sending messages with customized subject lines into the office. This allows the staff to handle the more urgent messages first rather than the typical first in first out method of typical voice calls.

Conference Room Status
Hotel staff can use their voice to document when a room is ready and attach optional photos. All messages are time and date stamped. Back at the desk, a manager can send a text message to get additional details or send a confirmation.

Maintenance/Guest Request
Any staff member can send a request to the right person or group and simultaneously copy management, quickly and easily using voice. This helps capture all the important details before they are forgotten. Messages are prioritized and the most important ones are taken care of first, all without the interruption of a phone call.

Shifts Available Notice
Managers send just one message to inform all employees of available shifts with the Team Notifier feature. Each recipient presses 1 to speak their confirmation, then the sender can verify who did or did not listen to the message and follow up.